Vuzix and TeamViewer support expanding use of smart glasses at Ricoh
When supporting conventional equipment such as copiers, printers and multi-function printers, Ricoh needed to ensure high levels of customer satisfaction were maintained. Ricoh started using the Vuzix M400™ smart glasses with TeamViewer software at the end of 2020 and extended its use in 2021 and 2022. The combined solution allowed to visualize the equipment at the point of service when needed and to give instructions via augmented reality from the desktop. By placing a marker on the screen, the location in question could be tracked even if the direction of the camera was changed. This allowed users to share more precise instructions. The engineers on site, along with the many support engineers behind the scenes, were able to provide accurate answers in real time. As a result, Ricoh has reported that its maintenance times have been reduced by two hours per case.
More recently, Ricoh Japan introduced the use of Vuzix smart glasses into its internship program in hopes that more students would attend because they were interested in using smart glasses. In addition, after participating in the internship, the number of students wishing to join the company increased. Ricoh said those interested in smart glasses were more likely to be suitable for employment at the company. As a result, Ricoh now also sees them as an effective recruitment tool.
“Vuzix smart glasses are multi-functional in terms of the number of ways they can deliver value to a customer,” said Paul Travers, President and CEO of Vuzix. “They are lightweight, comfortable and completely wireless, making them ideal for product companies such as Ricoh, which have extensive installation and maintenance needs around the world. We look forward to working with TeamViewer to help them further develop their use of our smart glasses before.”
About Vuzix Corporation
Vuzix is a leading provider of smart eyewear and augmented reality (AR) technologies and products for the consumer and enterprise markets. The Company’s products include personal displays and portable computing devices that provide users with a high-quality portable viewing experience, provide solutions for mobility, portable displays and augmented reality. Vuzix holds 246 patents and patents pending and numerous IP licenses in the field of video eyewear. The company has won innovation awards at the Consumer Electronics Show (or CES) for the years 2005 to 2022 and several wireless technology innovation awards, among others. Founded in 1997, Vuzix is a public company (NASDAQ: VUZI) with offices in Rochester, NY, Oxford, United Kingdomand Tokyo, Japan. For more information, visit the Vuzix website, Twitter and Facebook pages.
Disclaimer of Forward-Looking Statements
Certain statements contained in this press release are “forward-looking statements” within the meaning of the Securities Litigation Reform Act of 1995 and applicable Canadian securities laws. Forward-looking statements in this release relate to Vuzix smart glasses, pending certifications of this use case, our current and future business relationships and opportunities with Ricoh and TeamViewer and its customers, and, among other things, the company’s leadership in smart glasses and AR display. industry. They are usually identified by words such as “believes”, “may”, “expects”, “anticipates”, “should” and similar expressions. Readers should not place undue reliance on these forward-looking statements, which are based on the Company’s beliefs and assumptions as of the date of this release. The Company’s actual results could differ materially due to risk factors and other matters described in more detail in the “Risk Factors” section of the Company’s annual reports and MD&A filed with the Securities and Exchange. US Commission and applicable Canadian securities regulators (copies of which may be obtained at www.sedar.com or www.sec.gov). Subsequent events and developments may cause these forward-looking statements to change. The Company specifically disclaims any obligation or intention to update or revise these forward-looking statements as a result of changes in events or circumstances after the date of this release, except as required by applicable law.
Media Contact and Investor Relations:
Ed McGregorInvestor Relations Director
Tel: (585) 359-5985
Vuzix Corporation, 25 Hendrix Road, West Henrietta, NY 14586 United States,
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