Regence and DispatchHealth join forces to provide hospital-level home care



DENVER and SEATTLE, July 13, 2021 / PRNewswire / – Regence BlueShield has partnered with DispatchHealth, a leading home health care provider, to provide Regence members with an advanced level of home health care. This innovative partnership is now available to Regence members in Pierce County, Washington, with plans to expand to more counties across the state later this year.

DispatchHealth Advanced Home Care is part of Regence’s strong alternative care site strategy. The new partnership offers Regence members with acute illness including cellulitis, kidney and urinary tract infections, exacerbations of chronic obstructive pulmonary disease, exacerbations of heart failure and many more, the opportunity to be treated safely at home and to avoid a hospital visit. Home care enables patients to receive care and recover in a familiar environment with family support and access to high quality care.

“Home hospitalizations are a revolutionary and exciting change in the delivery of care,” said Dr. Drew Oliveira, Senior Executive Medical Director at Regence BlueShield. “Our partnership with DispatchHealth allows Regence members to receive clinically appropriate care safely and conveniently from the comfort of their own homes.”

Eligible Regence members admitted to DispatchHealth’s Advanced Home Care program will have access to a dedicated DispatchHealth medical team, including 24/7 medical coverage with remote monitoring, an emergency call button and doctor visits. Once a member’s acute medical situation is resolved, DispatchHealth continues to support the patient for up to 30 days while working with its primary care providers to seamlessly reintegrate them into their normal healthcare journey.

“The healthcare landscape is changing and non-traditional care strategies are increasingly becoming the norm, as patient attitudes have driven this change over time,” said Dr. Marc Prather, CEO and co-founder of DispatchHealth. Plus, innovative health plans like Regence understand that greater home care delivery truly achieves the quadruple goal of improving affordability, health outcomes, patient experience and provider experience. , while reducing readmissions. “

DispatchHealth’s advanced home care service also allows for the coordination of additional supports, such as pharmacy and meal deliveries, physical and respiratory therapy, access to durable medical equipment (EMR), and emergency medical services. imagery. For more information, visit

About Régence
Régence serves around 3.3 million people through its health plans in Idaho, Oregon, Utah, and Washington. Each Regence Health Plan is an independent, non-profit licensee of the Blue Cross and Blue Shield Association. Regence is part of a family of companies dedicated to transforming healthcare by delivering innovative products and services that are changing the way consumers nationwide experience healthcare. For more information, visit

About DispatchHealth
DispatchHealth is building the world’s largest home care system to provide trustworthy and compassionate care to everyone. DispatchHealth provides on-demand acute care and an advanced level of medical care for people of all ages from the comfort of their own homes. DispatchHealth’s trained emergency medicine and internal medicine teams are equipped with all the tools needed to treat common to complex injuries and illnesses. DispatchHealth works closely with payers, providers, health systems, EMS, employer groups and others to provide home care to reduce unnecessary emergency room visits, hospital stays and readmissions. The acute care medical teams are available seven days a week, evenings and holidays, and can be requested through the app, online or with a simple phone call. DispatchHealth is a partner of most of the major insurance companies. For more information, visit

SOURCE DispatchHealth


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