Build your digital transformation toolbox for a smart and connected workplace
7 key tools to transform your business
By Nick Pegley, Konica Minolta –
The pandemic has decidedly accelerated the need for a digital transformation strategy, with many companies taking the opportunity to assess how they can improve their performance through the use of digital technologies and new business models to drive organizational change. But going into the details of what it really means to build a digitally mature business isn’t always clear. By integrating the technologies used by companies (from communication and collaboration tools to document and data management applications, to outsourcing of content management services), a The Connected Workplace (ICW) makes break down communication barriers, positioning yourself to transform your customers’ experience by driving efficiency, innovation and growth. The key to success, however, lies in the effective implementation of a digital transformation strategy capable of driving genuine cultural change.
In principle, in this new digital workplace, everyone is still doing what they always do. Information is collected, information is processed and information is exchanged. But with the increase in digitization, instead of a face-to-face conversation in the hallway, employees can agree to meet in the virtual break room for a video call or write short messages into the system. of cat. Project managers can record their work results directly in the wiki, set up tickets for customer concerns and product development requests, and organize meetings and presentations in video conferences. Office assistants, technical customer service agents, and sales staff can also find digital services to facilitate their day-to-day processes.
But none of this should come as a surprise – many of us are already working digitally. The difference is that we are now also starting to think digitally. For example, the transformation of the world of work also offers the opportunity to strategize and support the United Nations Sustainable Development Goals of Agenda 2030. If we travel less on business and than large offices shrink, it can make a significant contribution to reducing CO2 emissions and protecting our environment.
Technology: the digital transformation toolbox
For small and medium-sized businesses in particular, the more complex IT demands of digital transformation, such as building new infrastructure or scaling existing systems, can be difficult to implement. These organizations typically do not have the required experts in-house, so they have to rely on outside consultants to provide not only a full range of products and solutions, but also full service and support. Likewise, many large organizations are faced with documents locked in filing cabinets in the office while trying to work remotely.
This is where managed service providers like Konica Minolta come in. We can provide you with a digital toolbox of the tools and technologies your employees need to do their jobs, tailored to your industry. We consider ICW to be achieved when you have skills in seven key areas:
- CLOUD SERVICES: Cloud computing technology is the foundation of digital transformation, giving users the freedom and flexibility to work from any location without the need to run and maintain their own infrastructure.
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SOURCE Konica Minolta
Konica Minolta AccurioPress C14000 installed on OneTouchPoint